What to Expect at The RealReal's Valuation Office

Interested In Receiving A Free Valuation? contact us

What is The RealReal
Valuation Office?

We launched The RealReal Valuation Offices to provide transparent fine jewelry and watch valuations in a no-pressure environment. Schedule an appointment to meet with our expert gemologists in person and learn how much your fine jewelry & watches are worth. Ask questions, learn how the value is determined, and if you choose, easily consign on the spot. It’s all free, and you’ll receive a valuation document to keep. Read More

Locations:

Hours:

Mon, Tue, Wed, Fri 9:30am to 5:00pm
Thu 9:30am to 7:00pm

Address:

29 W 36th Street New York, New York 10018

We can also accommodate after hours and remote appointments. Fill out the form or call 844-600-REAL to schedule an appointment.

Hours:

Mon, Tue, Wed, Fri 10:00am to 6:00pm
Thu 10:00am to 7:00pm

Address:

980 N. Michigan Avenue Chicago, Illinois 60611

We can also accommodate after hours and remote appointments. Fill out the form or call 844-678-REAL to schedule an appointment.

Hours:

Mon - Fri 10:00am to 6:00pm

Address:

55 Francisco Street San Francisco, CA 94133

We can also accommodate after hours and remote appointments. Fill out the form or call 844-818-REAL to schedule an appointment.

Hours:

Mon - Fri 9:00am to 5:00pm

Address:

1901 Avenue of the Stars Los Angeles, California 90067

We can also accommodate after hours and remote appointments. Fill out the form or call 844-440-REAL to schedule an appointment.

Hours:

Mon - Fri 10:00am to 6:00pm

Address:

100 Crescent Court Dallas, Texas 75201

We can also accommodate after hours and remote appointments. Fill out the form or call 844-855-REAL to schedule an appointment.

Hours:

Mon - Fri 10:00am to 6:00pm

Address:

1050 Potomac Street NW Georgetown, Washington, DC 20007

We can also accommodate after hours and remote appointments. Fill out the form or call 844-515-REAL to schedule an appointment.

Why Choose The RealReal?

It’s easy

Schedule an in-home pickup or send items to us for free to consign, or visit a Valuation Office for on-the-spot jewelry and watch pricing.

It’s fast

Most items are on the site within 15 days. And with 4.5M+ shoppers, your items sell fast — most within the first month.

You earn more

Earn up to 80% of the sale price for your items. We earn more when you do, and with us you can make up to 2X more than with other resellers.

Whom Will You Meet?

The RealReal's gemologists and horologists are industry experts with decades of experience. With degrees and professional certifications in graduate gemology and metalsmithing, as well as experience from wholesale to retail to auction houses, you can trust they are best in class. A Luxury Manager will also join your appointment to answer questions about The RealReal, walk you through the process and help with anything you choose to consign. Read More

Meet The RealReal team of gemologists:

How Do We Price?

From authenticating to diamond grading to evaluating current market demand, our certified gemologists exceed industry standards to accurately value your jewelry and watches. You will receive a free valuation document at the end of your appointment stating your pieces’ assessed value on TheRealReal.com. Earn up to 80% for your pieces and up to 2X more with us than with other resellers. Read More

Recently sold items:

Rolex Sold For $4,995

Bvlgari Sold For $1,595

Cartier Sold For $9,495

18K Diamond Earrings Sold For $4,995

What Comes Next?

If you choose to consign, we’ll begin the process right in the appointment. Your pieces will be shipped to our secure warehouse, professionally photographed, and listed for sale. Most items sell within 30 days, and you will be able to track your consignment on your My Sales page on TheRealReal.com. When an item sells, sit back and wait for your payment on the 15th of the following month. See therealreal.com/consign-faq for more details. Read More

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