Locations:

Visit Us In
San Francisco

1777 Montgomery Street, San Francisco

Visit The RealReal to meet with an expert 
for a free valuation 
of your luxury items, 

trade in your watch, or simply
drop off 
items for consignment.

Have Questions?

Fill out this form and we’ll be in touch with more information.
Or, contact us directly: ValuationSF@TheRealReal.com844.818.REAL

  • This field is for validation purposes and should be left unchanged.

Special Offers
& Updates

Consign & Earn Up To $125

Let a Luxury Manager handle everything at your in-home appointment and help you consign 10+ pieces for bonus site credit.****

Get A Free Expert Valuation

Learn what your pieces are worth from our team of gemologists, horologists, brand specialists & curators.

Consign, Sell Or Trade Your Watch

Meet with a certified horologist for a free valuation, and earn up to
2x more than with other resellers.**

High-Value Product Viewing

View high-value items before you buy.
Request an appointment above.***

Earn $100 To Shop Sustainably

at  Stella MCCARTNEY

when you consign any Stella McCartney item.†

Trust & Estate Services

Book a free consultation with our Trusts & Estates team to discuss the sale of single owner collections.

Why Choose The RealReal?

Expertise

We employ 90+ brand authenticators,
gemologists, horologists and art curators. Our
experts have certified industry knowledge
across all categories.

You Earn More

Get up to 85% of the sale price for your
items. Because we earn more when you do,
our goals are aligned — to sell your items for
the highest market value.

It’s Easy

Speak directly with an expert for an on-the-spot
price quote, schedule an in-home pickup, get a
free shipping label, or drop off pieces you would
like to sell at a Luxury Consignment Office.

About The RealReal
Luxury Consignment Office

We launched The RealReal Luxury Consignment Offices
to provide transparent valuations in a no-pressure environment.
Schedule an appointment to meet with our experts in person and
learn how much your luxury items are worth.

Ask questions, learn how the value is determined, and if you choose,
easily consign on the spot. It’s all free, and you’ll receive a valuation document
to keep. In addition, you can view products in person before you buy online.
Click here to learn more about our experts.

lco-about-hq

Hours

Mon, Tue, Wed, Fri | 10:00am to 6:00pm
Thu | 10:00am to 7:00pm

Pop-up Consignment Events

Email consignevents@therealreal.com
to find out if we will be in a city near you.

FREQUENTLY ASKED QUESTIONS

*LA Only: Commission rates vary for consign, sell and trade programs based on items consigned and your RealReal Rewards level. Watch brands eligible for sell and trade for items listed at $2.5k+: Rolex, Panerai, Cartier, Omega, Breitling, IWC, Patek Philippe, Audemars Piguet. Jewelry brands eligible for sell and trade for items listed at $1k+: Cartier, Van Cleef & Arpels, Tiffany & Co., Bvlgari, David Yurman, Hermès, Anita Ko. Sneaker brands eligible for sell and trade for items listed at $200+: Yeezy x adidas, Gucci, Christian Louboutin, Balenciaga, Louis Vuitton, Saint Laurent, Jordan, Nike Collaborations, Golden Goose. Consignor must be present in order to complete any watch sale or trade-in transaction. Payment for selling items directly or trading in items will be issued within two weeks. Offers cannot be applied to previous consignments.

**Earn 85% of the selling price when you consign a fine watch with a list price of $2,500 or more. Earn 70% of the selling price when you consign a fine watch with a list price from $1,000 to $2,499. Earn 75% of the listing price in the form of The RealReal site credit when you trade in any watch with a resale list price of $2,500 or more. Site credit can be used for purchases of any item on therealreal.com or at our stores. Earn 65% of the listing price in direct payment (within two weeks) via check or direct deposit when you sell any watch by Rolex, Cartier, Panerai, Patek Philippe, Breitling, Audemars Piguet or IWC with a resale list price of $2,500 or more. Consignor must be present in order to complete any watch sale or trade-in transaction. Payment for selling items directly or trading in items will be issued within two weeks. Offers cannot be applied to previous consignments. Commission rates subject to change at any time.

***Items with a listing price of $10,000 or more are eligible to be viewed in person at a Luxury Consignment Office. Please allow up to 7 business days from the time of your request for the item to arrive at the Luxury Consignment Office of your choosing. Items can sell at any time, which may result in appointment cancellation.

****Receive a $25 site credit when you consign at least one accepted item at an in-home White Glove appointment between December 1st, 2019 and December 31st, 2019. Receive a $50 site credit when you consign 10-19 accepted items, each with an individual resale list price of $100 or more, by December 31st, 2019. Receive a $100 site credit when you consign 20+ accepted items, each with an individual resale list price of $100 or more, by December 31st, 2019. Limit one credit per consignor. Cannot be applied to previous consignments. Business sellers are not eligible for this promotion. Site credit codes will be delivered by email between January 10-16, 2020. Credits expire 60 days from date of issue. Credits are not valid on shipping, prior purchases or First Look subscriptions. Non-transferable. Site credit codes may be split between multiple orders. Returned items originally purchased with the use of a code will result in the reactivation of the code, which will be valid for the following 3 days.

†In exchange for The RealReal's acceptance of your first consignment of a Stella McCartney item in 2019, you will receive a personal promo code for $100 off your next purchase at a directly owned and operated Stella McCartney store in the US or online at www.stellamccartney.com/us when you spend $110 or more on a single Stella McCartney item, excluding Stella McCartney Kids and any item from the adidas by Stella McCartney range. The promo code must be used in a single transaction within 60 days of issue by The RealReal. This promotion is valid from 1/1/19 to 12/31/19 and subject to change or cancellation at any time. Limit one promo code per consignor per year. If your consignment is accepted, The RealReal will issue your $100 personal promo code by email between the 10th and 25th of the month following the month when your consignment is accepted. This promotion and use of the promo code is subject to the additional terms and conditions of Stella McCartney available at https://promotion.therealreal.com/stellamccartney/terms.

††In exchange for The RealReal's acceptance of your consignment of one or more Burberry items between October 7, 2019 and January 31, 2020, you will receive an invitation to an exceptional personal shopping experience at select Burberry US stores. The experience must be redeemed within 60 days of invitation issue by The RealReal and is not transferable. If your consignment is accepted, The RealReal will issue your personal invitation by email between the 10th and 25th of the month following the month when your consignment is accepted. For more information and to review additional terms and conditions visit therealreal.com/burberry. This promotion is subject to change or cancellation at any time. Limit one experience per consignor.

Earn 85% of the selling price when you consign a fine watch with a list price of $2,500 or more. Earn 80% of the selling price when you consign a handbag with a list price of $5,000 or more, or a pair of men's sneakers with a list price of $500 or more. Earn 70% of the selling price when you consign any fine jewelry item with a list price of $1,000 or more, a fine watch with a list price from $1,000 to $2,499, a handbag with a list price from $1,000 to $4,999, any fine art item with a list price of $196 or more, or any home item with a resale list price of $1,000 or more (excluding furniture). Commission rates subject to change at any time.

‡Valuation is not an appraisal for insurance purposes but a reflection of the market resale price on TheRealReal.com.

State of California Business and Professions Code, Division 8, Chapter 9 (Secondhand Goods) consumer protection requires the collection of fingerprints and identifying information for certain second-hand transactions or consignments as a consumer protection measure. Your information is uploaded to a government agency database and is not used by TRR for any other purpose. Any physical copies taken will be digitized promptly and the paper copies destroyed.

A SUSTAINABLE LUXURY COMPANY
Honoring heritage brands and extending the lifecycle of luxury items.