The RealReal Luxury Consignment Offices offer complimentary valuations of high-end items and the opportunity to speak directly with an expert, free of charge. Our team of experts includes certified gemologists and horologists, handbag specialists, and art and home curators.  We provide transparent education about the market value of your items. You receive a free valuation document to take with you at the end of the appointment and the option to consign on site, if you choose.

The RealReal is committed to education, honesty and transparency. Where other sellers act as middlemen — offering you a low buying price which they mark up — our incentives are aligned with yours: to price your pieces at the highest market value. We only make money when you do, and the more you earn, the more we earn. With our expert knowledge base and innovative marketplace, we’re uniquely positioned to get you the best value.

Our team includes certified gemologists, horologists, handbag pricing specialists and home and art curators. The RealReal’s team of jewelry and watch experts consists of GIA-certified gemologists, buyers from prestigious estate buying services and specialists from the largest auction houses. Their combined 200 years of experience gives them a unique ability to assess your jewelry and watches, taking into account gemology, material value and marketplace demand.

Our goal is to sell your items at the highest possible price within the first 30 days. We apply our pricing algorithm according to designer, item type, age and condition. We have sold millions of items giving us the ability to optimally price your items for sale. 

You will meet with one of our experts as well as a Luxury Manager in our private valuation room. As our expert inspects your pieces, our Luxury Manager can answer questions you may have about the consigning process and the company. The expert will review the market value of your pieces and you will have the option to consign. Security is on the premises at all times. When scheduling your appointment, please let us know if you have any special requests.

We have permanent locations across the U.S. in New York, Los Angeles, San Francisco, Chicago, Dallas, and Washington D.C. For directions, or to speak with someone at a Luxury Consignment Office in your area, please call or email the office you are interested in.
Chicago: ValuationChicago@therealreal.com / (844) 678-REAL
Los Angeles: ValuationLA@therealreal.com / (844) 440-REAL
New York: ValuationNY@therealreal.com / (844) 600-REAL
San Francisco: ValuationSF@therealreal.com / (844) 818-REAL
Washington D.C.: ValuationDC@therealreal.com / (844) 515-REAL
Dallas: ValuationDallas@therealreal.com / (844) 855-REAL

Yes, you may also drop off any luxury items — including women's and men's fashion, fine jewelry and watches, handbags, home decor and art pieces — that you would like to sell at the Luxury Consignment Office. Please contact the Luxury Consignment Office you would like to visit to schedule a time to drop off your luxury items.

Yes, we offer free, in-home appointments with our curators in the New York and Los Angeles regions. If you are not located in New York or Los Angeles, we can accommodate remote appointments, and our White Glove pickup service is available in 30 U.S. cities. To schedule an in-home valuation appointment or free pickup, contact us at ValuationSF@TheRealReal.com or 844.818.REAL.

Yes, we are happy to facilitate product viewings for items priced over $10,000. If you are considering purchasing a high-value item and would like to see it in person, please contact the Luxury Consignment Office closest to you to arrange a viewing.

Yes, we host events in many cities across the U.S. where we don’t have permanent locations. Past pop-up valuation events have happened everywhere from Seattle to La Jolla to Palm Springs to Greenwich!

Contact ConsignEvents@therealreal.com to find out if we will be in a city near you and to schedule an appointment.

If you are not located near a Luxury Consignment Office, you can still receive personalized, one-on-one service from our experts remotely. Contact us at valuation@therealreal.com or 844.484.REAL to find out more about remote appointments.

Consigning with us is easy. You can schedule an in-home pickup or get a free shipping label to send your items directly. Visit therealreal.com/consign to find out more.